Tips for reducing procrastination at work

Have you ever had one of those days when you just can’t be bothered? You sit down at the computer, coffee in hand, full of good intentions…and somehow the work won’t flow through your fingertips as it normally does. The flashing cursor on a blank word processing document begins to seem taunting, and oh look, the neighbours are getting a parcel delivered. They really need to wash their car. Now where was I?

Procrastination has always been part of the human condition, but over the last five years, it’s been indulged as never before. When South Cambridgeshire District Council decided to introduce a four-day working week for their staff, one of the key benefits the council reported was that their employees spent less time procrastinating and more time actually working. In other words, they could have done their jobs in less time all along, had they applied themselves.

With alarm bells ringing throughout the economy and companies shedding staff or cancelling expansion plans, even the bloated public sector is belatedly having to consider productivity. In the private sector, procrastination often means the self-employed and the owners of limited companies simply don’t get paid. Yet it’s easy to drift off, put things off or clock off early, especially if a particular piece of work seems dull, unpleasant or complicated. We can’t all spend our days being motoring journalists.

Based on personal experience and professional best practice, here are ten tips for reducing procrastination at work – starting with something we could all do with taking on board…

Ten easy steps for reducing procrastination

  1. Do the hardest or worst things first. If an unpleasant job needs doing, get it out of the way as soon as possible. You’ll be grateful later on when it’s been wiped from the to-do list, and it’ll allow you to do easier things later in the day when tiredness is becoming more of an issue. Speaking of which…
  2. Keep your energy levels up. It’s far more tempting to procrastinate if you’re also battling a carb slump after a stodgy meal. Try to eat lighter things during the day (this doesn’t have to mean fewer calories or smaller portions) and space out caffeinated drinks strategically for maximum impact.
  3. Turn off the radio. I spent three years working in an office with Radio 1 on all day, discussing how good Evanescence were, or whether Mark and Lard were better than Chris Moyles. In the meantime, we weren’t working. Background noise acts as a natural impediment to concentration.
  4. Keep the TV off. Even worse than an aural soundtrack is an audiovisual bombardment of programming, adverts and (worst of all) live news. Don’t think muting a TV solves anything – few sights are more compulsive than a picture with no sound. TV is for non-working hours only.
  5. Close email packages. Email is the lifeblood of sole traders and small businesses, but there are occasions when it distracts you and breaks your concentration. Close email software while tackling complex or challenging jobs. No email needs an instant response, so deal with your inbox in batches.
  6. Take regular breaks. Giving yourself five minutes away from the screen will reduce vision-related headaches and allow your mind to wander in a healthy, structured fashion. You’ll return to work more focused and less likely to become distracted. A five-minute break per hour is ideal.
  7. Use workflow boards. A Trello board gives you instant oversight of your workload, enabling you to prioritise and structure your week. Having daily and/or weekly columns relating to deadlines focuses your mind on what needs to be done, reducing any temptation to waste time or dither.
  8. Set yourself rewards. If you can finish work by 4pm and you don’t need to do anything else until five, working hard will result in a bonus hour which can be spent on enjoyable activities. Having a goal like this banishes the temptation to slack off, keeping you focused and more productive.
  9. Create an informal time sheet. If you’ve spent the last ten minutes thinking vaguely about updating your website, what would you put on a timesheet? Some clients expect work on their accounts to be recorded, and it tends to focus your mind if you can only charge for things you’ve done.
  10. Sleep well. My final tip might not seem directly related to productivity, but it’s generally harder to concentrate when you’re tired. Banish phones and tablets from the bedroom, go to bed before 10pm, keep the room cool and dark, and avoid caffeine after teatime to boost efficiency tomorrow.

Sometimes reducing procrastination isn’t easy

One reason why you might be struggling to motivate yourself to do something is because it seems (or actually is) difficult. Many people find writing challenging – coming up with content for a website, drafting up a business plan, preparing a speech or compiling a report. These are services G75 Media undertakes on a daily basis, and we’re always happy to discuss how we can simplify new clients’ lives by tackling the jobs they don’t feel able (or willing) to begin. Get in touch with us for more information on our pricing and turnaround times.

Five things your home office needs (and three it doesn’t)

In February 2010, a decade before many of my contemporaries, I said goodbye to office life and started working from home full-time. It was a decision inspired by ten years of frustrating and time-consuming commutes to unpleasant industrial estates, which in turn followed six years of equally lengthy journeys to and from college/uni. Sixteen years of traffic jams, toilet cubicles and cafeterias came to an end, and fifteen years of WFH began at a time when homeworking was still considered exotic.

A great deal has changed since then, not least in terms of technology. Countless articles, reports and studies have been published about the benefits and drawbacks of working from home. We all have a vague idea about concepts like zoning and the delineation of work life from home life, yet millions of people are still working in home offices which are unsuitable in any number of ways.

If you’re reading this perched at a dining table, or about to start a conference call from the edge of your bed, there are some things your home office needs to function effectively – and a few things it doesn’t. Let’s take a look at the essentials first.

Five things your home office needs…

  • 1. A large desk.

This might seem like an odd place to start a list of things your home office needs, but the chunky oak desk you can see in the photograph above has been my workstation since 2012. It’s still going strong today. In fact, it’ll outlast me. Not only has it swallowed everything from tower PCs and stacks of paperwork to DVDs (remember them?), but it remains an attractive and tactile piece of multifunctional furniture. Without it, there’d be papers everywhere – and I’d be a less efficient freelancer.

  • 2. A laptop docking station.

In 2019, I stopped using desktop computers and switched to laptops. I can now attend meetings with my entire work history on one device, rather than porting things onto a tablet or printing out papers. I can work from Costa, the beach or a jury service waiting room with equal efficiency. Yet when I come home, plugging in one USB-C lead connects my laptop to a full-size keyboard, two 27-inch monitors, Bose speakers, a printer and hardwired broadband. Laptops are a WFH game-changer.

  • 3. An ergonomic chair.

As a middle-aged man, it’s perhaps inevitable that I have a bad back. The chair I’m sitting in while writing this blog has adjustable lumbar controls, neck support and armrests. It’s also heated and massaging, which help to reduce the aches and pains often stemming from long periods being seated. Standing desks aren’t always practical long-term solutions, stools and benches don’t support your back, and cheap or poorly padded chairs quickly become uncomfortable.

  • 4. Shelving.

To match my desk, I purchased an oak bookshelf with drawers underneath. Then I bought another one. Both are now groaning with proof that the paperless office was never going to become a reality. From lever arch box files filled with old invoices and bank paperwork to client brochures, booklets and manuals, shelves are a vital resource. You’ll need lots of it, too – paperwork is unavoidable, and some careers require extensive ancillary storage.

  • 5. Effective lighting.

Since adolescence, I’ve suffered from Seasonal Affective Disorder – a common condition brought about by the lack of sunlight in winter. A crucial element of my annual battle with SAD is full spectrum lighting, which stimulates serotonin production in the body as well as casting a clean white light ideal for working or reading in. Eye strain, headaches, low mood and an increased risk of accidents can all result from inadequate office lighting. All are best avoided.

…And three things it doesn’t

  • 1. Gadgets.

Look closely at the photo above, and you might spot a label writer. In theory, this was a great addition to my canon of home tech. In reality, it was a pain. It jammed, smudged, failed to launch when I opened the software app and cost a fortune in labels. In general, gadgets are distracting and cluttering, causing compatibility issues with other hardware or software. They’re rarely things your home office needs, but they’re often an unnecessary cost – and hard to justify on the balance sheet.   

  • 2. A landline.

Go back to the photo, and what do you see nestled up against the label writer? Yes, a house phone. This business expense added bloat to my telecommunications bill, yet the only time it really came into its own was when conducting phone interviews, so my mobile could run a voice-to-text transcription app. The absence of a landline doesn’t seem unprofessional any more, and it’s increasingly superfluous in terms of broadband. Plus, you’ll get fewer spam calls without one.

  • 3. Clutter.

This is something I’ve never been guilty of, but clutter is the enemy of productivity. I once visited a solicitor’s office, where his desk groaned under three teetering piles of paperwork marked Urgent, Very Urgent and NOW. How he slept at night was a mystery, let alone how he worked during the day. The desk and shelving mentioned above should provide sufficient storage for anything from keys and lanyards to printers and peripherals. When everything’s neatly filed, it’s easy to find.

Much of my expertise in this area has evolved out of personal experience and trial and error, although 22 years spent working as a property writer has also offered up many valuable insights. If you’re looking for property journalism, G75 Media should be your first port of call.

How to make freelance applications stand out   

Freelancers and creatives work in a constant state of volatility. You’re only ever one phone call or email away from gaining a new project – or losing an established client. I lost five clients last year to a combination of Google algorithm changes, cancelled projects and financial hardship. As a result, I found myself submitting more freelance applications than I had done in previous years.

For anyone used to working in the public sector, or a steady salaried role, the cut-throat freelance industry can be truly shocking. Almost every copywriting, editing, proofreading or communications role advertised on LinkedIn will have over 100 applications within days – sometimes hours – of going live. Employers no longer have the resources to reply to the hordes of people applying for every role they advertise. When I undertook recruitment for G75 Media, I received hundreds of freelance applications every time, yet most of them were purely speculative. Many candidates exhibited poor knowledge of the English language, lacked relevant experience or simply hadn’t read the job description.

With this in mind, and to help people who are still at a formative stage of their freelancing career, I’ve compiled five recommendations on how to make freelance applications stand out.

Tip #1: Research and incorporate keywords into your freelance applications.

Swamped by a tidal wave of (often unrealistic) enquiries, employers and recruitment agencies are increasingly resorting to algorithms to weed out opportunists. Applicant Tracking Systems scan covering letters and CVs for keywords and phrases, sifting out weaker applicants; in the public sector, sifting is often a key stage of the recruitment process. You need to tailor a covering letter to each vacancy, studying the job description and crafting a response which touches on as many themes as possible. Without this crucial step, your application may never be seen by a human.

Tip #2: Give your CV some love.

Back in the 1990s, my CV contained Clipart. Hey, it was a different time. Today, my CV has been endlessly fettled and revised, focusing on soft skills and achievements rather than dates and qualifications. Your CV may also benefit from revision if any of the following apply: it’s over two pages long, it contains your school qualifications, there are unexplained gaps in your employment history, it lists references (these are usually requested later in the recruitment process), or it starts with a word-salad introduction full of meaningless buzzwords. Or it features Clipart.

Tip #3: Ensure your social media accounts aren’t contradictory.

If you’re looking to diversify into non-executive roles, does your LinkedIn profile still suggest you’re a photographer first and foremost? If you claim to be empathic and considerate, have you recently gone on social media rants about Audi drivers, politicians, Just Stop Oil or other enemies of the state? If you puff yourself up as a talented editor with a forensic eye for detail, did you drunkenly update your status in a message containing typos, and inappropriate use of the Oxford comma? Employers and agencies won’t be shy about studying your socials, especially if you link to them in freelance applications. Look through each registered account and ask yourself what a stranger might deduce from these snapshots. If the conclusions aren’t flattering, start deleting.

Tip #4: Don’t be overly ambitious.

Employers usually have a certain calibre or type of candidate in mind, and it’s rare that someone changes their mind. Few job offers start with the phrase “you weren’t what we were initially looking for, but…”If you’re starting out as a freelancer, you’re incredibly unlikely to get a commission from a Royal Academy or a national newspaper until you have a portfolio of quality work. Bogging down the recruitment process with speculative freelance applications wastes your time and theirs. Some recruiters have long memories, so you might be damaging your career prospects further down the line.

Tip #5: Explain why this job appeals to you.

People want to earn money – that goes without saying. What does need to be said – and emphasised throughout freelance applications – is why each role caught your eye. Expressing passion and enthusiasm for a vacancy could elevate you above more highly qualified applicants with a less committed attitude. Perhaps you’ve volunteered in this industry, or the job contains elements you feel strongly about. Nobody will know if you don’t explain these points, but don’t get immersed in granular detail; one sentence per point should be enough to convey your commitment.

Taste the difference

If you’re an employer reading this and wondering why it’s so difficult to find high calibre writers and editors whenever you publish freelance applications, get in touch with G75 Media to discover the difference a quality copywriting agency and content production can make to your own organisation.

Why do hotels find it so hard to maintain standards?

Bad hospitality experiences are as much a part of British life as wet summer days and queuing. In my freelance role of mystery hotel reviewer, I work with national chains and boutique establishments, road-testing their facilities before producing in-depth reports of my findings.

I fully accept that it’s hard to maintain the highest standards of quality and service at all times, given the vagaries of suppliers, wear and tear, previous guests and staff shortages. However, some of the issues I’ve encountered could have been easily avoided – or addressed far more effectively once they’d actually happened…

Five cautionary tales

Some of the events below happened while I was conducting mystery hotel reviews, but others occurred as a business or leisure guest. While I could have named and shamed the chains and brands involved in this list, I haven’t done so, since discretion remains a cornerstone of being a mystery hotel reviewer long after you’ve wiped your feet on the way out…

Issue #1: Broken soap dispenser in room.

Cause: Lack of regular maintenance.

How the hotel responded: Someone went into my room while I was having dinner, concluded the dispenser was indeed broken, didn’t fix it and walked out without closing the door behind them (leaving my £1,300 laptop on view to anyone walking down the corridor). They marched into the restaurant, pointed at me and shouted “your soap dispenser’s broken, so you’ll have to lean over the bath and use that one”, while food fell off the fork of the astonished woman sitting at the next table.

How the hotel should have responded: Called a handyman to fit one of the spare soap dispensers they should have kept in stock as soon as housekeeping noticed it wasn’t filling properly. And then closed the room door behind them. And maybe left me a note, rather than bellowing at me across a restaurant and giving every other diner the mental image of me performing bizarre stretches across a bath.

Issue #2: Giant spider in shower.

Cause: Inadequate cleaning.

How the hotel responded: The receptionist shuddered and said there was nobody who could deal with it. I spent the night in a room with Schrodinger’s spider – either in the shower, or not in the shower. I didn’t use the shower. I never went back to this hotel. Maybe the spider’s still there, all these years later? Perhaps that room became its personal fiefdom, forever off-limits to bipeds?

How the hotel should have responded: Invested £10 in a spider catcher capable of reaching the high ceilings in this once-grand Victorian building, before training their cleaners (one of whom had just cleaned the bathroom) how to safely catch and release arachnids. An apology or the offer of a room change would have been welcome, while the spider might have appreciated a newspaper to read.

Issue #3: Unacceptable food preparation and presentation.

Cause: Inadequate training or supervision.

How the hotel responded: Despite a menu promising a “delicious pancake stack” served teetering on a fruit-laden plate, the chef sent out two small and overcooked pancakes without any fruit, coulis, sauces, decoration or accompaniments. The waiter didn’t even look embarrassed – perhaps this tragic sight was a common occurrence.

Neither delicious, fruit-laden nor a stack

How the hotel should have responded: Set minimum standards for food at the pass, ensuring every dish meets pre-determined size, presentation, cooking, temperature and hygiene requirements. I appreciate staffing issues are rife throughout the hospitality sector, but this was clearly the action of someone who turned up for work without a shred of interest, pride or commitment to their role.

Issue #4: Given the key to someone else’s room at check-in.

Cause: Staff not paying attention.

How the hotel responded: When I returned to reception and said, “the room key you’ve just given me is for the wrong room and I’ve just walked in on someone sleeping”, the receptionist’s response was indifferent at best. Grudging apologies and a replacement room card which…well, why don’t we try door number two and see what (or who) awaits?

How the hotel should have responded: Immediately called management to issue sincere apologies to all parties, before scheduling retraining for reception staff to ensure an occupied room cannot have extra keys allocated to new arrivals. I could have been anyone. To the sleeping woman in the bed, I was anyone. Certainly not someone she wanted walking in on her, though I’m great company.

Issue #5: No space in car park.

Cause: Constrained site boundaries.

How the hotel responded: Filled a car park originally intended for a dozen vehicles with two dozen vehicles, then employed one person to undertake a giant game of Tetris to extract my car from the centre of this solid mass of tightly packed metal. It took nearly an hour for me to get my car back after checkout – the accompanying photo was taken after several vehicles had already been disgorged. Pity the owners of the red Astra (far right), who were packing up ready to leave.

This was after two cars had already left

How the hotel should have responded: Either (a) sourced alternative space nearby, (b) made clear to guests that parking is limited to certain rooms or booking rates rather than trying to accommodate every single vehicle, (c) asked people to nominate an estimated checkout time and parked the cars in order of who was staying longest, or (d) employed more than one person to rescue vehicles. Waiting an hour for your car to be freed isn’t acceptable when people have appointments/flights/long drives home.

What are the underlying causes?

While issue 5 is arguably more to do with logistics and overpromising on available space, the first four come down to hotels not maintaining standards among their workforce. Staff sometimes do the bare minimum required of them – or even less than that – unless there are incentives to be more proactive or penalties for allowing standards to slip. The first four issues on my list all involve a lack of care – from housekeeping staff, maintenance teams, receptionists and chefs alike. I chose these particular issues because they span the breadth of hotel departments.

As a mystery hotel reviewer, I’m only allowed to report the facts as I find them. But when I do encounter soiled bedding, unhygienic food displays, mouldy grouting or broken appliances, I’m duty bound to report them. In this respect, mystery hotel reviews work well to generate feedback customers may be too polite/embarrassed/rushed to offer. Yet it’s a sad reflection on hospitality in the United Kingdom that mattress protectors remain optional, soundproofing is still patchy, service is frequently indifferent (at best) and three pieces of rind can be served as the sole dairy content of a cheeseboard. Until hotels dramatically improve their standards, mystery shoppers like me will remain essential in the quest for quality, consistency and basic decency.

Ten things any freelancer’s home office needs   

Every self-employed person goes on a journey, and one of the less heralded aspects of the freelancing journey involves the organic development of a more professional workspace. I started out with an antiquated old PC balanced on a glass display unit in my living room, with no storage or space for paperwork. It’s a far cry from today’s dedicated home office, where a six-foot oak desk packed with drawers and cupboards supports a high-end laptop and twin 27-inch monitors through a docking station.

I’ll come back to some of these efficiency-bolstering elements in a moment. First, let’s consider some of the benefits afforded by an appropriate and well-configured working environment:

  • – It’s ergonomic. Freelancing from a laptop at a dining table or on the sofa can induce numerous physical ailments, from RSI and tendonitis through to tech neck and eyestrain-related headaches.
  • – It’s professional. When a client calls, you need pads and pens, Dictaphones and documents to hand. Running around the house trying to find a Biro is tiring, unprofessional and unduly stressful.
  • – It’s distinct. The boundaries between work and home life are blurry for most freelancers. They’ll disappear entirely if you work where you eat or socialise – making it harder to switch off at night.
  • – It’s private. A dedicated workspace avoids unrelated clutter building up. It means children coming home from school don’t suddenly appear in video calls. It ensures you can work in relative peace.

Gone are the days when you could eke out a skinny latte in the local coffee emporium for an entire day while exploiting their free WiFi. Also gone are the days when employers or clients accepted people answering Zoom calls in onesies, with piles of laundry in the background or accompanied by unscheduled interruptions from other household members. In today’s ruthlessly competitive freelancing market, battered by generative AI and budgetary constraints, only the most professional freelancers will flourish. Doing so requires a dedicated place to work (even if that’s just a corner of a room) with the following ten essential attributes:

  1. Full spectrum lighting. These lamps cast a clear white light that’s easy to read by, great for designing in and capable of minimising the symptoms of Seasonal Affective Disorder in the GMT seasons.
  2. An ergonomic chair. It may involve trial and error to find a chair deep enough to support your thighs and bolstered enough to offer lumbar support, but it’s a vital investment to avoid back or neck pain.
  3. A storage-equipped desk. Don’t try and work from a breakfast bar – you need drawers/cupboards/shelves for documents, brochures and post. Solid wooden furniture will last forever.
  4. Sound-cancelling microphone-equipped headphones. This ensures you can work in peace when the house is noisy, be clearly heard on video calls and listen to webinars without anyone eavesdropping.
  5. A docking station and laptop. Laptops are ideal for taking to meetings, pitches and presentations. Plugged into a docking station with hardwired peripherals, they’re also as practical as a desktop PC.
  6. An attractive backdrop. Blurring your background inevitably distracts with flickering, suggesting you’re hiding something. A nice picture is fine, as is a garden view; avoid clutter, clothes or mirrors.
  7. Full fibre broadband. Most UK households now have access to full fibre. ADSL lines of 10Mbps aren’t enough in today’s OneDrive and Zoom age – they’ll slow you up and result in stuttering streams.
  8. Privacy. It’s lovely freelancing from home with pets mooching around, but not during interviews or meetings. A door you can close (or a screen you can put up) is vital for appearing professional.
  9. Proximity to a window. A glance at trees or sunshine can provide inspiration, while daylight boosts our mood and simplifies reading. Position workstations beside or below windows wherever possible.
  10. Space to pace. A surprising addition, perhaps, but many people find it easier to talk on the phone or think while moving. A hallway will suffice, providing there’s nothing to bump into while you muse.

A professional approach

Having been founded back in the mid-Noughties, G75 Media is a paragon of professionalism, elevating freelancing to a fine art from a dedicated home office which ensures we’re able to deliver optimal work to every client. Get in touch to see how we can collaborate with working partnerships, marketing copy and content production for businesses in any industry.

How to manage the work-life balance as a freelancer

I hadn’t realised how burnt out I’d become until I drove into the back of a parked car at the traffic lights, one cold December evening. It was only later, pacing around the living room on the phone to my insurance company, that I realised I was partway through my fiftieth consecutive week of work. Apart from taking three days off to move house (even relocating to Carlisle couldn’t justify a full week off), I hadn’t had a break from the pressures of running a small business and freelancing for clients since the New Year.

The year was 2021, and it represented a turning point in my attitude to the work-life balance. Until then, I’d been a workaholic – always saying yes to clients, always meeting my deadlines, always afraid to ask for an extension or put back a proposed deadline in case it somehow caused offence. No wonder I was too tired to stop at the lights.

Striking a balance

The work-life balance is something many freelancers struggle with. When you’re a salaried employee, there’s usually a clear delineation between working hours and personal time, but company directors and the self-employed can’t draw that line as easily. Matters are compounded when you (a) work from home and (b) have your works phone number plastered all over the internet. In the past, I’ve had 3am phone calls from people wanting me to research state-led cover-ups, and 6am emails from people thinking I’d already be at my desk rather than asleep. Yes, you can put your phone on silent or Airplane mode, but then what if a friend or relative has an emergency and can’t contact you?

Based on 25 years as a professional, 17 years as the founder and chief copywriter of G75 Media, and almost 15 years working as a full-time freelancer, these are my recommendations on how to manage the work-life balance as a freelancer…

1. Have a dedicated home office.

I’ve previously written about how to create an optimal home office, which also brings benefits in terms of the work-life balance. If your ‘office’ is the sofa, it’s much harder to switch off at five o’clock. A home office is a distinct space, used for a specific purpose; when you close the door, it mentally segregates the working day. Your office doesn’t need to be spacious, or well-appointed, but it’ll feel more professional than using the dining table. It’ll also be quieter, more private for video calls, and better for storing paperwork, peripherals and a proper ergonomic desk/chair setup. 

2. Plan your annual holidays well in advance.

I now take two full weeks off each year – the minimum required to maintain my mental health, and the maximum I feel able to impose on my year-round clients. These breaks are organised before the start of each new year, which means scheduling time off many months in advance. However, I can then inform existing clients in the New Year about my forthcoming plans, and having those weeks blocked out in my diary ensures I’m aware of impending absences before entering into new contracts. And booking a trip away a year in advance tends to unlock bigger discounts…

3. Clear your desk before going on holiday.

Most freelance clients will respect you taking time off. It won’t materially affect their business if you aren’t around to submit content on weeks 23 and 44. Giving them plenty of notice also gives you time to prepare for your departure – stockpiling work if you want to hit the ground running on your return, for instance. Set Out Of Office autoreplies covering the weekends before and after any absences, promising to respond on your return, and record a similar voicemail message on your works mobile or landline. Holidays are vital for recharging, so don’t spend them working.

4. Keep weekends clear.

When your smartphone has push email notifications and your laptop is on the worktop, it’s very tempting to let your business encroach into personal time. Resist that temptation at weekends wherever possible, working on weekday evenings instead. A couple of mental rest days will reinvigorate you for the following week, whereas working 11 or 12 days out of 12 will result in fatigue, an increased likelihood of mistakes and an inevitable sense of resentment. Burnout – and car crashes – may ultimately ensue if you don’t get the work-life balance right.

5. Leave things until tomorrow.

Expanding on the last point, there’s always a temptation to deal with after-hours emails. They’ll keep. I have several clients in America, whose working day starts as mine draws to a close, but they’ve all accepted my GMT working hours with good grace. If I need to video call them, I schedule meetings in the morning Stateside time. If they email me towards the end of their working day, I don’t feel duty bound to respond, and neither should you. A next-day response to evening emails or calls is normally fine, unless your business provides crisis management or PR services.

If you’re struggling to achieve an optimal work-life balance,  outsourcing part of your (or your company’s) workload may be advisable. Contact us for more information on how G75 Media can assist you with anything from content production to bid writing, and from social media posts to company reports.

How to source copyright-free photographs

Media degrees receive a lot of criticism in the press these days, and much of it is deserved. Yet it was a HND in Communications that first encouraged me to step outside the classroom and start taking photographs on a digital camera as a teenager, subsequently leading me to major in video production at university. I quickly became the unofficial custodianship of the company-owned digital camera in the two jobs I held between graduating and dedicating my career to G75 Media, which included a seven-year stint as a full-time property journalist.

Today, I have thirty years of photography experience, with an expert eye for framing and composition. This instinctive expertise was honed to perfection during the 11 years I ran G75 Images as a property photography sideline to G75 Media’s copywriting and content production business. I reluctantly closed G75 Images down following run-ins with clients who seemed to think paying for photography services was optional. And in one respect, they’re right – free images are widely available across the internet. You just need to know where to look.

Aren’t free images just a Google search away?

It’s a common misapprehension that pictures found through search engines are free to reuse. In fact, the penalties for infringing a copyrighted image (whether or not it shows up in normal results) may be punitive. If you want to source copyright-free photographs, there are specific avenues you’ll need to go down, some of which require delicate navigation. This is why I routinely offer to source and supply images to G75 Media’s copywriting and journalism clients, leveraging my expertise to simplify matters for them while ensuring the copy I write is accompanied by suitably dynamic visuals.

In many cases, the photographs I supply were taken by myself, sourced from my vast trove of digital photography. The photo accompanying this article was taken a few years ago during a travel journalism trip to the Netherlands. I could have subsequently provided a client with this quintessentially Dutch scene alongside an original piece of writing, though as yet I haven’t had the opportunity to write about Zaandam, clogs or bicycles. Alternatively, I could have simply searched for images in one of the curated collections of copyright-free photographs online.

Why would photography be free?

It’s a good question. Photography is an artform just like any other, and photographers have bills to pay just like the rest of us. These are some of the reasons why artists might share Creative Commons Zero (CC0) images online, effectively opting out of any right to royalties or accreditation:

  1. To build their reputation, in preparation for selling pictures later.
  2. They view taking photographs as a hobby rather than an income stream.
  3. They have a passion for a particular subject, which they’re keen to share with others.
  4. They don’t feel the images are sufficiently high-quality or high-resolution to be saleable.
  5. Their photographs complement another income stream (such as painting or graphic design).

How do I source copyright-free photographs?

Firstly, it’s advisable to look beyond search engines. There is a way to find CC0 licensed images on Bing or DuckDuckGo, but it’s not intuitive. Taking Google as an example, it involves going into the Images > Tools > Usage Rights submenu before choosing Creative Commons licenses. This tends to reveal visuals from a handful of sources such as Wikimedia, but it will also display photos with copyright details clearly displayed in the photo title and summary. In these instances, you can reproduce the photo without paying, but you’ll have to credit the photographer in whatever form they request every time you use the photo.

More unambiguous collections of CC0 images are hosted on websites which are specifically focused on helping people source copyright-free photographs. There are numerous examples of websites where the default setting involves images suitable for reproduction and republication with no attribution or acknowledgement, including FreeImages and Stockvault. Be aware that some sites (such as Unsplash) intersperse CC0 image results and their own paid shots, which require either a subscription or one-off fees. This replicates the model of paid photography websites including Getty Images and Shutterstock, which charge a fee for each reproduction or (in some cases) allow you to purchase exclusive copyright to individual shots.

If all this sounds too complicated (and it does take a while to master), you could always ask a freelance copywriter to source copyright-free photographs as part of their contract. It’s something G75 Media routinely does, and we’d be delighted to discuss this as part of any quote. Get in touch to discuss how we can meet your editorial and photography needs.

Life as a freelance property journalist

When I tell people I’m a freelance property journalist, the reaction generally combines interest and a tinge of envy. ‘Wow, what a great job’, people tend to say, before adding ‘you must see some amazing houses.’ For a few seconds, they think wistfully of old Grand Designs episodes, or their cousin’s friend who had a £600,000 budget to buy a retirement cottage in the countryside.

However, being a freelance property journalist isn’t all about photographing swimming pools and exploring landscaped gardens. Many of the houses I’ve visited over the years have been empty, dirty or even unsafe to be in, with wasp infestations and crumbling floorboards. I’ve seen homeowners collapse into chairs, overcome with grief because their beloved home is being sold due to divorce or death. My visit to one flat in Glasgow’s west end was complicated by a ramraid on the shop downstairs the night before. At another property, I will never forget a child telling me she didn’t want to move, while I stared over her head at the broken glass her parents had cemented onto the top of their brick boundary wall in an attempt to deter any more burglaries.

Completing the cycle

Property experts often talk about an 18-year property cycle, where the market goes from boom to bust and back again. As Governments try to cushion the blow of economic downturns, interest rates are slashed and mortgage lending is encouraged, leading to an unsustainable property bubble which then triggers another economic downturn. An important attribute for any freelance property journalist is to recognise these effects on the housing market, depending which part of the cycle we’re currently experiencing.

When I started working as a full-time property journalist in 2003, investors were paying students to camp outside construction sites for several days before sales suites opened their doors, holding a place in the inevitable queues so they could swoop in at the last minute and reserve their favoured plots. Six years later, with prices in freefall, I saw good homes being sold at silly prices, as speculative companies specialising in distress sales presented an easy way out to people desperate to escape unsustainable mortgage debt. Six years after that, we were back to multiple sealed-bid offers, as families fought over homes in affluent commuter towns.

Flat out?

Today, the property market has finally slowed down after three years of post-pandemic growth. Prices have been falling in inverse proportion to interest rates, which have hopefully peaked after 14 consecutive monthly increases by the Bank of England, with inflation figures finally dwindling. We’ve rapidly switched from a seller’s market to a buyer’s market – not that too many people are looking to buy right now, with concerns over the Chinese and American economies allied to ongoing strikes and a cost-of-living crisis at home. Forecasts for 2024 suggest a broadly flat market nationwide, encompassing the odd local hotspot.

It’s become obvious that flats are less popular nowadays, with pre-existing concerns over cladding compounded by the memories of social distancing in communal areas and the echoes of families forced to endure months of lockdown without any outside space. Help to Buy schemes have already enabled a generation of first-time buyers to skip the starter-flat stage of the property ladder and move straight into a house, and this flight to the suburbs may continue even as these controversial state-backed schemes end. Only commercial-to-residential conversions and increased urban populations can seemingly stem the decline – there’s only so many coffee shops any city centre can support.

Whatever happens to the property market, I’ll be writing about it in my role as one of the UK’s leading freelance property journalists. Where the market leads, I will follow – experiencing the literal and metaphorical highs and lows of life as a freelance property journalist. Click here for more details on my property writing services, or view some of my recently published freelance property journalism articles here.

Why freelance limited company status is preferable to being a freelance sole trader

Why freelancers should be limited companies

It’s exactly sixteen years since I founded G75 Media as a limited company. It’s also exactly twenty years since I started freelancing as a copywriter. In late autumn 2003, I was approached by a former employer to quote for completing a key element of the job I’d recently left on a freelance basis. I did so gladly, using my Yahoo email address and submitting an invoice in my own name.

It didn’t take me long to realise that companies would rather deal with another company than with a private individual. That’s especially true when it comes to something as nebulous as copywriting, where the quality of work can vary hugely between one contributor and the next. Companies often have to trust a hired freelancer to be professional, and that’s much easier to do if they have a recorded trading history and a proprietary email address. Who’s to say greatwriter101@gmail.com won’t simply take a paid deposit and vanish into the ether, or deliver a load of ChatGPT-penned nonsense?

How does a freelance limited company operate?

By setting up a company, you are making a series of pledges:

  • To maintain an accurate list of directors, secretaries and employees with Companies House.
  • To prepare end-of-year accounts, ensuring that any incurred taxes are paid timeously.
  • To ensure all debts are paid off before the company is closed down.

Each of these actions reassures a potential customer that they’re not dealing with some fly-by-night scammer, especially as limited companies need a registered head office address to which correspondence can be directed. Companies usually have a website and a proprietary email address, alongside business reviews by past and present customers.

CASE STUDY: Imagine you’re a prospective employer, advertising a freelance job vacancy. You receive two responses – one from info@g75media.co.uk, with company details and a registered head office address at the bottom. The other is from g75media@mail.com, complete with a Sent From My Mail.com Account footer. Which one would you regard as being more plausible and promising?

Some people opt to be sole traders because it’s easier – no annual statements to be filed, and no VAT returns if your annual turnover exceeds £85,000. However, ‘easier’ does not necessarily equal ‘better’. It certainly won’t impress a prospective client as much as a registered business, even if that business is effectively a one-man band. G75 Media has always been a trading vehicle for my own freelance services, and despite a few unsuccessful attempts at employing other freelancers, it remains my own business. People who contact G75 Media speak to me directly; people who engage our services benefit from my award-winning writing; people who receive invoices do so alongside a friendly message I’ve penned specifically for them. Being a limited company doesn’t make you seem impersonal or distant.

Taking care of business

If you’re concerned that setting up a freelance limited company sounds intimidating, it really isn’t. Companies House do most of the legwork for you, registering the business with temporary personnel who immediately step aside and appoint you as the director. All you need to do is find a company name not already in use, select a legally permissible head office address, and appoint an accountant to handle financial affairs. From there on, the development of the business is entirely in your hands, including decisions about websites, social media activity and marketing. Because a freelance limited company will be more appealing to clients than a sole trader, you’ll have the best chance of growing rapidly and establishing a name for yourself.

How to become a freelance copywriter

“You’re a writer? How did you get into that?”

If I had a penny for every time I’ve been asked a variation of that question, I’d probably have enough money to buy a nice bar of Swiss chocolate. It’s usually the first response to telling a new acquaintance that I’m a freelance copywriter, while the second response is often along the lines of “I’ve always wanted to do that” or “how do I become a freelance copywriter myself?”

To anyone unfamiliar with this industry, freelance copywriting can seem impossibly glamorous. And in some respects it is, but it’s still a job. It requires dedication, organisation and creativity at all times. The pay is often modest, time off is either unpaid or made up in the evenings, and you have to deal with clients who can occasionally be unreasonable and/or rude. Crucially, this is a hugely over-subscribed industry, where companies can be highly selective about who they commission.

Sounds great! So how do I become a freelance copywriter?

First of all, if you’re reading this as a student or in the early years of your career, there’s one key thing to remember:

There are no shortcuts.

With so much competition from established writers, it’s going to take a long time to build your own identity and become a freelance copywriter of repute. You’ll probably have to work for free, and you’ll certainly have to work on projects that don’t interest you. There may be clients you don’t get on with, deadlines that require burning the midnight oil, and articles which are never published.  The latter scenario is especially frustrating, because you can’t promote them if they’re not published. Most freelance copywriting job vacancies request several hyperlinks to published online features with direct relevance to the industry or company in question.

This is why it’s far harder to become a freelance copywriter than it is to remain one once you’re established and known within the industry. I have a Word document containing links to a hundred of my best articles, arranged by category with one-line summaries and URLs. If I spot a tempting freelance writing opportunity, I can call upon a stockpile of relevant articles demonstrating my expertise in that specific area. A new or aspirational writer won’t have such a portfolio to draw on, but you can start by linking to your own blogs, or offering to write guest posts for clients in industries you’re passionate about. Every time an article is published, make a note of its URL for future job applications, or save a screenshot onto your PC to compile a portfolio like this one.

You’ll also need other resources to become a freelance copywriter, including a comfortable workspace. We’ve previously discussed how to create the ultimate home office, even with a small budget and limited space. You’ll need a laptop which can be used at home, at the local café and at client meetings. You’ll have to create some administrative templates, including a professional-looking invoice and a spreadsheet to track income and expenditure. Some writers remain sole traders rather than going down the limited company route, since the latter brings additional layers of bureaucracy and responsibility. However, clients tend to prefer dealing with a registered company than with a private individual touting for work with a generic Gmail address.

Windows onto the world

Above all, you’ll need a website. This is your digital shop window, where you explain what you can offer and highlight key achievements. Its contents will evolve over time, as you work for more clients and build up greater expertise. Freelance copywriters usually develop one or two niches – the G75 Media website outlines how we’re property writers and motoring journalists first and foremost. Nobody will be impressed if you claim you can write about anything, because topics like SaaS or property law demand expertise and an intuitive knowledge of the subject.

Your website will often be the first impression made on a prospective client, so update it with your best work and list the attributes which make you stand out from all the other writers. It’ll take time to become a freelance copywriter, but you’ll succeed if you persevere.