Tag Archives: freelancing UK

Ten things I wish I’d known

I left Scotland on Monday. Not in a going-on-holiday sense, but in a moving-away-forever sense. After 34 years living in the central belt, I am now a resident of England for the first time in my adult life. G75 Media remains a Scottish company (headquartered in a gorgeous Georgian office in Glasgow), but I’m no longer there with it.

My extended family’s departure from Scotland has been caused by a combination of political, professional and personal factors. And while we’re all in a better place now, I really wish I’d known this would happen. I would have been a less anxious person over recent years if I’d spent more time savouring the present, and less time worrying about the future. Does that sound familiar?

Don’t look back in anger

Looking back, I wish I’d known a lot of things when I was younger – especially things about running a business, which was never something I intended to do until freelance work kept landing in my lap. For anyone thinking about making the frightening yet exhilarating step of becoming an entrepreneur (or for anyone who already has), here are ten pieces of advice the me of 2021 would pass onto the me of 2005 if he could. Feel free to add your own suggestions below…

  1. Setting up a limited company beats being a sole trader. It took me two years to register G75 Media in 2007, and I wish I’d done it sooner. A limited company is more professional, provides greater legal indemnity against prosecution, and simplifies mortgage applications.
  2. Choose your accountant with care. I picked a local guy who promptly retired and left the business to that’ll-do junior staff. I then switched to a remote accountancy service, who invented a director’s loan account to save me some tax one year. It took five years to repay.
  3. Pick a dependable web hosting firm. If you want to switch web hosting company, your email account could be offline for days as the server repropagates. No small business can survive that, so choose an established UK-based firm with a 99.9 per cent SLA and rapid servers.
  4. Build networks. I have diligently applied for thousands of jobs over the last 15 years. Yet most new work today comes from people I’ve worked with in the past, LinkedIn connections or word-of-mouth recommendations. It’s not what you know…
  5. …Except it is. I’ve met so many people trying to bluff their way through roles they didn’t really understand. They always got found out in the end. Your business should also be your hobby or specialist subject. If it’s not, learn it inside out before sending out any invoices.
  6. Say no occasionally. Constantly saying yes saw me working myself into the ground trying to meet deadlines, or doing work I didn’t enjoy. As a lifelong vegetarian, I still wish I’d turned down that 2011 assignment to write about an animal by-products processing factory…
  7. Hold back before being negative. I was impetuous in my twenties, but I learned to wait overnight before reacting. Reviewing something with fresh eyes gives you a chance to make a message more powerful and effective. Plus, you might change your mind the next day.
  8. Never descend into bickering on social media. Some people thrive on arguments, while the professionally outraged revel in self-righteous indignation. Plus, you never know who might read your responses later on, when topicality has passed and the context seems different.
  9. Keep detailed records. I worked from a drawerless desk for three years, losing paperwork I needed and tax receipts I should have kept for six years. Box files were my saviour, and they’ll be yours as well. File everything unless and until you’re sure it’s not relevant.
  10. Don’t spend too much time worrying about the future. This one comes from the heart. I had a really poor 2013, but 2014 was lucrative. My income halved during the first lockdown, yet I ended 2020 with record turnover. Focus on the here and now, not what might be one day.

Finally, and I felt this was too important to include in a bullet-point list, give yourself some credit. I was quite harsh on myself in the early years of G75 Media, constantly feeling I could be more professional or working harder. I gradually abandoned the elusive pursuit of perfection, focusing instead on keeping detailed records and ensuring I didn’t send out anything bearing my name until I’d proofread it twice. Providing you act professionally at all times, maintaining a calendar or Trello board of deadlines and appointments, clients can’t ask more of you. And they won’t. They’re also struggling to remain professional in an age of home working and incessant multitasking. Being good at your job makes their lives easier, and they’ll be grateful for your competence and diligence.

The benefits of working from home

At the time of writing, the UK is experiencing the unwelcome advance of the Coronavirus, or COVID-19. Sporting events are being suspended, festivals are being cancelled, and commuters are nervously applying hand sanitiser while sweating underneath stifling face masks. We’re being encouraged to avoid large public gatherings and refrain from unnecessary travel, while consumers panic-buy toilet roll and shysters try to sell us 49p bottles of antibacterial gel on eBay for £25.

At this stage, it’s impossible to know how far COVID-19 will spread, or how serious its repercussions will be. However, the latest Government advice is to work from home if possible. And that has raised a wider debate about why millions of people struggle through chaotic rush-hours to reach an inconvenient place for an arbitrary time, to sit at a desk and email people sitting six feet away. Accountancy firm KPMG is running a trial where many of its staff work from home on Fridays, to see whether productivity is affected. In fact, there’s a good chance productivity will increase, since people will be committed to making the trial a success. Plus, they’ll feel more energetic and less fatigued without an early-morning commute…

No place like home

It’s a shame that it’s taken the Coronavirus outbreak to make employers question the necessity of making staff sit in an office all day. The benefits of home working certainly aren’t lost on me. Exactly ten years ago, I quit the safety of a full-time job as a property journalist to become a full-time freelance writer, running my fledgling copywriting agency from a spare bedroom in East Kilbride. That didn’t just mean surrendering a guaranteed salary, a pension scheme and a chance to chat about last night’s episode of Homeland while the kettle boiled. It also meant giving up an expensive and frustratingly slow commute into a draughty and noisy office in an industrial estate, and then repeating the process in reverse when I was tired and it was getting dark. And although the ability to dramatically reduce my exposure to airborne pathogens wasn’t a key factor behind establishing G75 Media, avoiding other people’s germs is one of many advantages to working from home.

Of course, some professions lend themselves to home working better than others, and not everyone has the flexibility a freelance writer enjoys. Doctors can’t squirrel themselves away in their spare rooms, though they could potentially make greater use of video calls. Taxi drivers still have to collect passengers, albeit with their windows open and a box of tissues handy. And nobody expects police officers or firefighters to log on remotely. Yet millions of people could base themselves at home for at least part of the working week, from call centre staff to architects. And if they did, they might discover the following benefits:

  1. More time. How many hours would you save by not having to endure ten rush-hour journeys every week? You could spend some of this extra time doing additional work, some of it taking proper breaks from your desk, and the rest enjoying quality time with family and friends.
  2. Less distractions. Office camaraderie can be enjoyable, but small talk and blaring radios become a distraction if you’ve got a deadline to meet. Large offices can be antithetical to productivity, with constant interruptions and background noise. Being based at home may provide greater freedom to concentrate – helping you to be more productive and efficient.
  3. Greater flexibility. The concept of working from 9am to 5pm with a one-hour lunch break seems archaic in today’s 24-7 global culture, yet this 19th century hangover persists through sheer inertia. Many people work better at other times of day, don’t want a full hour for lunch, or would benefit from more flexible working hours due to family commitments.
  4. Better breaks. Isn’t it annoying when you have to wait ten minutes to use the solitary microwave because someone’s cooking a baked potato? At home, you can eat and drink whatever you want, whenever you want. No more stolen milk, no more fixed break times, and no more offending everyone around you as you unwrap an egg mayo baguette.

Same. But different.

Many people are surprised to discover how much of their working week relies on technology, rather than proximity. We’ve all emailed colleagues sitting within a few metres of us, driven to meetings which would have been equally productive as a Skype call, and printed off emails to hand out when simply forwarding the email would have saved paper and ink. Collaborative workplace tools like Slack and Trello make project management easier than the traditional whiteboard-and-weekly-meeting approach, and email remains the finest method of data distribution ever invented.

As a freelance writer, I am typing this blog on a laptop at home, which I could relocate anywhere with a decent WiFi connection. According to Google Analytics, you are probably reading it on a portable device – another laptop, a tablet or a smartphone. And while any of us could potentially contract an airborne virus like COVID-19, my ability to avoid public transport while picking and choosing when I leave the house should reduce my risk of (a) being infected and (b) unwittingly infecting other people.

If you’re an employer reading this, it’s worth considering the extent to which you could permit staff to work from home. If you’re an employee, consider what (if any) parts of your job may be achievable while being based at home, and suggest it to your line manager. And if you want to enjoy the benefits of high-quality content production by an award-winning freelance writer, from blogs and listicles through to opinion pieces like this one, drop me an email or give me a call. You don’t need to arrange a face-to-face meeting to benefit from G75 Media’s copywriting and content production services.