How to price freelance copywriting jobs

One of the most challenging aspects of any job interview has always been the moment when the interviewer looks across the desk and blandly asks what your salary expectations are. Presented in such a deliberately open-ended format, there’s rarely a perfect answer. Set your self-determined value too low, and you’re potentially agreeing to be underpaid for the foreseeable future. Set it too high, and you could come across as arrogant, or simply price yourself out of contention.

Many freelance copywriting jobs are advertised with set fees, based on what the employer is able (or feels willing) to pay. Yet some companies don’t really know what it costs to hire a freelance copywriter, or how much they should pay for professional freelance writing services. On the other side of the coin, it’s hard for an inexperienced freelancer to price freelance copywriting jobs accurately, especially when every vacancy (and project) requires differing skillsets. Some assignments are research-intensive, while others are more creative and freeform. Some require interviews and Zoom/Teams calls, while a few necessitate field-based research.

Having been a freelancer for over 20 years, I’ve become astute at valuing my own expertise and accurately gauging the potential complexity of assignments. These are my recommendations for any up-and-coming freelance marketing writers or freelance copywriters wanting to set competitive rates while ensuring they’re reasonably remunerated for potentially technical and time-consuming work.

Weigh up your existing knowledge

If a client asked me to write an article about a specific town or city, I could produce pages of copy almost instinctively, drawing on two decades as a property journalist. Yet if a client asked me to write about yachts, my limited knowledge of this specialist field would necessitate market research and competitor analysis. Topics you’re passionate about or familiar with are easier to write about authoritatively – reducing the time needed to complete assignments and enabling lower fees.

Add a ‘pest premium’

Some clients are engaging and accommodating, but others…aren’t. Although I’ve cultivated a roster of helpful and proactive clients, every freelance writer will encounter chaotic or unreasonable customers. You can usually tell from a first encounter whether they’re likely to want multiple rewrites or leave you chasing unpaid invoices. When it’s time to price freelance copywriting, a ten per cent premium on normal rates is a reasonable insurance policy, with a written contract formalising who’ll do what, and when.

Check what’s included

Building on the last point, submission processes vary enormously. Some clients are happy to receive a Word document, while others expect you to upload content through a CMS like WordPress. The latter is further complicated if you have to provide keywords, captions and copyright-free images. Are rewrites likely to be needed, and will they be demanded at no extra cost? Multiple people reviewing your work can hugely increase total editing time, so establish a chain of command at the outset.

Ask how they’d rather pay

Some clients price freelance copywriting projects with a lump sum on completion. The majority are advertised with a flat per-word fee, while a few involve an hourly rate. At an interview, it’s often advisable to let the client express a preference. If they want a per-word rate, you’ll need to factor in research and travel time; if there’s a fixed project fee, will the quoted sum justify the hours required to complete it? Also confirm whether they’ll be paying by BACS, Wise, etc – and when payments will be made.

Price freelance copywriting on a scale

Returning to our opening paragraph, if you’re pinned down mid-interview by a question about rates, provide your prospective new client/employer with a scale. Be honest and say you don’t know enough about the role to quote an exact fee, but you’d normally charge somewhere between X and Y for work of this nature, leaving a healthy gap between the two. That gives them room to negotiate, while providing you with scope to vary your fees once you know exactly what’s involved…

Finally, if you’re a small business owner reading this and wondering how to price freelance copywriting contracts, make life easier for yourself and contact G75 Media. We’ll sit down with you and discuss what’s needed before agreeing on a mutually satisfactory rate. Life’s easier when it’s kept simple.

Why businesses need mystery shoppers

Although G75 Media routinely works with clients as diverse as optometrists and DIY platforms, we list four core specialisms on our What We Do page. While we remain embedded in the property, automotive and technology sectors, our travel writing has waned in parallel with declining demand for professional travel journalists. Nowadays, vloggers like Shawn Sanbrooke have moved the dial away from written content, while print publications are more likely to publish paid-for advertorials than (potentially critical) travel journalism.

Yet one aspect of travel writing remains impervious to TikTok, generative AI and PR-led promotional content. Companies still need mystery shoppers – arguably more so now than ever, in an age where one negative review from a well-connected individual can cause significant reputational damage. Everyone’s a critic these days, and the best way of negating their criticism is to periodically ensure your customer-facing offerings are optimal. Staff will inevitably bring innate bias to the process of judging their own employers, while the general public can’t always be trusted to be objective; automated AI tools can’t help companies to discern public perceptions, either.

The golden standard

Objective reviews of customer-facing hospitality and leisure venues are produced by a small but dedicated army of mystery shoppers, including G75 Media’s founder, Neil Cumins. He’s recently been awarded Gold certification by one of the UK’s leading mystery guest platforms after reviewing hotels, bars and restaurants across north-west England and Scotland. This reflects Neil’s background as a seasoned travel writer, having previously written for tourism websites including 5pm.co.uk and YPlan, alongside travel publications from Food & Drink Guides to Group Leisure.

However, being a mystery reviewer involves far more than knowing when to use the fish fork, or how a pint of lager should be poured and served (at 45 degrees into a cold branded glass, served with the logo facing you). These are some of the skills required to succeed in an industry where you’re only ever as good as your last completed questionnaire…

1. Photography

A picture tells a thousand words, and it also offers pointers about where a venue might be going wrong. Food photography provides real-time snapshots of a venue’s catering staff, giving proprietors invaluable insights into what’s being served up to their customers. Mystery guests should supply visual evidence of whether pastry is well cooked, or whether pillows are encased in clean protectors. Neil’s twenty years of photojournalism experience has been invaluable in this regard.

2. Service

Many mystery dining/hospitality platforms issue lengthy surveys, potentially asking over a hundred different questions about a visit. Many of these relate to the service provided by staff – cordiality, efficiency, helpfulness, and so forth. Reviewers may be tasked with probing staff knowledge, taking notes of missed upselling opportunities and monitoring how quickly ad-hoc requests are actioned. This requires meticulous record-taking in a manner discreet enough to avoid anyone noticing.

3. Ambience

A hotel’s primary role is to provide comfortable overnight accommodation, while a restaurant’s is to serve tasty meals. Yet there’s so much more to consider regarding the overall experience. From parking to noise levels, from wait times to cleanliness, a mystery guest has to record every aspect of each venue. This means critiquing on-site toilets, testing the WiFi speed, judging temperatures and other nuanced elements that a less observant individual might not even consciously identify.

Alongside detective-like observation skills and the ability to record detailed notes without attracting anyone’s attention, mystery reviews tend to involve a great deal of open-ended reportage. This is where skills like brevity and eloquence battle for supremacy – painting a vivid picture in a limited number of words. An experienced travel writer can bring a two-dimensional review to life, but some mystery guest platforms require more exposition than others.

The personal touch

Finally, remember that mystery shopping reports and surveys can directly affect the staff members encountered in that visit. Critiquing discoloured grout in a hotel bathroom is very different to critiquing the efficiency of a waitress working a split shift while covering for an absent colleague. Reviewers need to be empathetic towards the people they encounter, especially when they’re asked to name employees in their reports. Anyone can have bad luck, or a bad day at the office.

If you have a venue that would benefit from mystery shopping, contact G75 Media to see how we can add value to your brand or business. If you work for a mystery review platform, we’d be delighted to discuss working together on ad hoc or ongoing assignments. Finally, budding writers seeking to break into the tightly knit community of mystery diners and freelance hotel reviewers should start by conducting their own analysis and writing up reports. As with many aspects of the hospitality sector itself, practice makes perfect…

What is white label copywriting?

You might not have heard of white label copywriting, but you’ve certainly encountered it. A staple of marketing and PR agencies around the world, it involves one person or company writing an article which another person or company then publishes as if they’d produced it themselves. White label copywriting is often required by firms who want to be credited for work they can’t create themselves, due to a lack of resources or difficulties getting their point across succinctly.

White label copywriting is something G75 Media has excelled in since the Noughties

At G75 Media, we’ve long recognised the importance of white label copywriting. One of our first freelance contracts, secured back in 2009, involved producing a four-page newsletter for a national chain of opticians. We had to write each story as if it had been penned by the optometrists in local branches, and we clearly did a good job, because we’ve currently working on our 28th edition of the newsletter!

Whiter than white

Delivering successful white label copywriting requires a specific blend of attributes:

  1. A flair for immersing yourself in a client’s ethos, enabling you to write with confidence about their products and services as if they were your own
  2.  An ability to adjust your natural writing style to dovetail with existing written materials, so audiences can’t tell your work from content written in-house by the client
  3. A willingness to accept someone else might be credited with your work – even if it subsequently wins awards!

G75 Media’s founder Neil Cumins started his career as a marketing executive in the motor trade, and two of his white label copywriting projects for regional newspapers subsequently won awards which other people collected. G75 Media’s white label copywriting has itself won awards over the years, which we’re not allowed to publicise because the work was credited to our clients. White label copywriting isn’t suitable for people who want constant affirmation of their abilities, but it gives freelance writers willing to live in the shadows the opportunity to work on prestigious and high-profile projects.

If your business or brand could benefit from high-quality freelance copywriting, and you’d like your name to appear above articles and white papers (rather than the experts who wrote them), get in touch with G75 Media. Our acclaimed white label copywriting services are provided to clients around the world, and we’ve worked on behalf of companies as far afield as France, Israel and Australia. Today, G75 Media regularly handles content production and copywriting for companies in America and across the UK. We have the resources and experience to bring even a modest white label copywriting project to life.

Optimised for success

One of the advantages of being specialists in search engine optimisation (or SEO, as it’s better known) is the ability to ensure your own websites and marketing materials appeal to Google and Bing. That’s exactly what we’ve just done with the new G75 Media website, creating meta descriptions and undertaking SEO research for each page. From now on, this site will appear more prominently in search engine rankings, placing us above less optimised websites from our content production competitors.

SEO requires a precise blend of analytical research and creative copywriting, which is why so many websites fail to achieve optimal positions in search engine results pages. Since we know all about producing effective online content, we’re ideally placed to ensure your own sites rank as highly as possible. Why not get in touch to see how we can help?

New Year, new ambitions

As we begin our tenth year of trading, G75 Media has never been in better shape. A fairly hectic end to 2016 saw us launching this website, which is a huge technical and aesthetic improvement on its 2007-era predecessor. We also ported our email servers across to Google, to minimise those uncomfortable occasions when an email disappears somewhere in cyberspace…

The start of our tenth anniversary year provides a fitting moment to reflect on how far we’ve come. Like many small businesses, we began in a spare room with an antiquated PC and one or two local clients. A decade later, G75 Media has a stable client base throughout the UK, across a number of key industries. We’ve also got significantly better computers!

You can discover elsewhere on this site how we’ve come to specialise in four main areas – property, motoring, technology and travel. Two of these industries were largely alien to us a decade ago, but regular work for IT companies and hotel groups (among many others) has enabled us to become widely-respected content producers for B2B and B2C firms across Britain.

We have ambitions to grow G75 Media even further in the coming years, but we’ll need your help! Visit our Contact Us page to see how we can grow your business, while you help to grow ours…