How many clients should I have?

For freelancers, there’s a perennial balancing act between finding enough work and becoming overwhelmed. If you haven’t got enough clients on your books, the days can become frustrating and drawn-out in equal measure.  Attract too much work, and the only way to meet the constant barrage of approaching deadlines is to start working in the evenings and weekends – or let your quality control drop in the interests of getting work out of the door. Since these options will respectively lead to burnout and lost clients, it’s far better to seek the Goldilocks solution – just the right amount of work to keep you busy without precluding holidays or a good night’s sleep.

The problem many freelancers face is knowing how many clients to have on their books at any given time. It’s a tightrope act every self-employed creative or company director will wrestle with on a regular basis. To help people who want to be a freelance writer set realistic targets, and to benefit people already struggling with this thorny problem, we’ve shared our thoughts based on our own experiences. These are the key factors to bear in mind…

Frequency of work

Firstly, review your existing client portfolio (assuming you have one). How many of your accounts are regular, as opposed to sporadic or seasonal? G75 Media produces weekly blogs for a leading Ofcom-approved price comparison site, and a biannual newsletter for a national chain of opticians. The latter is more time-consuming, but the former requires several hours dedicating to it every week. Get a year-to-view planner and map out the level of work you can expect in the rest of 2024, which will highlight gaps in your schedule and indicate how many clients to have.

Existing commitments

Next, think about your own lifestyle. Do you need to finish at 3pm every day to do the school run, or take a few weeks off every summer for childcare? Do you go abroad every December to escape Christmas, or struggle to work regular hours due to unpredictable caring responsibilities? Many companies don’t care when or where freelance writers produce content providing it’s supplied by a certain deadline, but some firms might expect you to be available at set times. And that’s before we get into the thorny issue of whether you’re allowed to work from a home office or expected to attend client premises…

Complexity of assignments

Every client has varying expectations. We have clients who are happy to receive Word documents, and others who want articles uploaded into a CMS like Wix or WordPress. Some clients want copyright-free images supplying, while others expect pull-quotes and meta descriptions. This affects the amount of time each piece of work requires – in turn affecting how much free time you have. Spend a week compiling a timesheet at 15-minute intervals to get an idea of how busy you really are. This will reveal the proportion of your week being wasted on procrastination/social media/coffee breaks/chatting.

The risk of losing clients

In G75 Media’s first full year of trading, we had two clients who provided 75 per cent of our annual turnover. Today, we have a dozen clients, none of whom individually contribute more than 15 per cent of our income. Consequently, the loss of any one client wouldn’t be catastrophic. It’s easy to put all your eggs on one basket, especially early in your freelancing career, but always think about how you’d fill the working week (and pay the bills) if you suddenly lost your biggest source of income.

Your personality

This is far too diverse a factor to sum up in one paragraph, but essentially, it relates to how you cope under pressure. If you’re a single workaholic, burning the midnight oil enables you to increase turnover, whereas a fifty-something parent may be less keen on weekend working. Everyone copes differently with pressure, impending deadlines and project management. Being organised also makes it easier to juggle multiple projects; Trello boards are a great way of highlighting key deadlines and ensuring you don’t forget anything.

Although G75 Media has a healthy roster of freelance copywriting clients, we’re always happy to discuss new assignments and projects, from one-off commissions to regular work. Contact us to discuss how our award-winning copywriting services could benefit your brand or business.