Later this month, the EU will roll out its General Data Protection Regulation. After four years of development, GDPR will effectively replace the UK’s 1988 Data Protection Act. As such, it will place additional regulatory burdens on companies retaining any client information on file. This can range from the names and email addresses of corporate contacts to bank account details and social media posts.
At G75 Media, we take these responsibilities very seriously. We are preparing for GDPR’s introduction on Monday the 25th, and these are some of the steps we’re introducing to protect and preserve the confidentiality of client data:
• From today, every email we send will contain an invitation to unsubscribe from future correspondence. If you reply with the word ‘unsubscribe’ in the subject line, we will immediately delete any contact information we hold relating to you.
• If six months has elapsed since we last worked with you, we will archive any sent or received electronic documentation. Data will be saved on a password-protected USB key with AES 256-bit encryption, which is stored offline in a safe.
• Current documentation and related client data (including email addresses) is stored on a password-protected drive of a desktop computer equipped with sophisticated antivirus software. We do not share client data with anyone, in any circumstances.
• Any historic databases or spreadsheets of contact information we previously held have all been deleted. This ensures any information provided to us by former clients has been securely destroyed.
• If you contact us via telephone, email, post, text message or social media, we will only communicate with you regarding work-related briefs or assignments. We will never send you marketing emails, event invitations or other unsolicited sales missives.
• We’re working towards a paperless office, and we never print out emailed documentation. Any paperwork we do receive is securely stored in a locked building until it’s no longer needed, at which point it’s destroyed in a cross-cut shredder.
We recognise there is a great deal of confusion about GDPR and its effect on small businesses around the UK. As technology bloggers, we have already been commissioned to produce a number of features on GDPR and its impact, so it’s a subject we’re familiar with. However, if you have any concerns about how we use or store client data, please don’t hesitate to ask.
Finally, if you’ve found this page while searching for information on GDPR, G75 Media has produced a number of practical guides on behalf of clients on both sides of the Atlantic. If you’d like content creating for your own company, we’ll be happy to provide you with a quote – in strict confidence, and with full adherence to GDPR regulations! You can get in touch with us here.